Terms of sale

Seller

MTÜ Ida Hokiliiga, registry code 80672995, Narva, Estonia. Email: info@hokiliiga.ee. The shop sells league merchandise and services related to IHL games.

Products and prices

Prices are in euros and are final for the buyer. The delivery price is shown before you confirm the order. Jerseys with a name and number are made to order in 3–4 weeks. Product pictures may differ slightly from the item.

Order and contract

Orders are placed on the site. The contract is concluded when you confirm the order and receive an email with the order number. If a product is unavailable or the order cannot be fulfilled, we will tell you and refund what you paid.

Payment

By bank transfer against an invoice, by card through Stripe, or on pickup at a game (when pickup is chosen). Orders paid by transfer are fulfilled once the money has arrived. A donation to support the league is not a purchase of goods.

Delivery

Pickup at a chosen league game — free. Courier within Estonia — at the price shown at checkout; free above the amount shown in the shop. Ready products are usually delivered within 7 working days of payment. Services (messages and logos in the broadcast, contests) are provided at the chosen game.

Right of withdrawal (14 days)

A consumer may withdraw from a purchase of goods within 14 days of receiving them without giving a reason by writing to info@hokiliiga.ee. Return the goods unused and in the original packaging within 14 days of withdrawing; the buyer pays for the return. We refund within 14 days of receiving the goods, using the same payment method.

The right of withdrawal does not apply (Law of Obligations Act § 53 (4)) to goods made to your specifications (jerseys with a name and number), to leisure services tied to a specific date (contests at games, messages and advertising in the broadcast of a chosen game), or to donations.

Quality and complaints

If an item is defective or does not match the order, tell us at info@hokiliiga.ee with a photo within two months of noticing it; claims can be made within two years of receipt. We reply within 15 days and repair or replace the item or refund the money. If the game a service is tied to is cancelled, the service moves to another game or is refunded.

Disputes

Disputes are settled by negotiation. A consumer may turn to the Consumer Disputes Committee at the Consumer Protection and Technical Regulatory Authority (www.ttja.ee) or to an Estonian court. Estonian law applies.

Personal data

Order data is processed under the privacy policy: hokiliiga.ee/privacy.